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Artificial Intelligence

Research, strategy, governance, and practical applications of modern artificial intelligence.

Self-Driving AI: The Safety Case Beyond the Demo
Artificial Intelligence5 min

Self-Driving AI: The Safety Case Beyond the Demo

Self-driving AI is not a single feature but a safety case: a disciplined argument that a vehicle can operate within a defined operational design domain, detect when conditions exceed its limits, and transition to a minimal-risk state. For businesses, the difference between driver assistance and automated driving is not semantic; it determines liability, testing, deployment scope, and how trust is earned. The winning approach is to validate narrowly, monitor continuously, and communicate capabilities without overselling them.

Aug 25, 2026

AI Robotics Moves Into the Real World: What Businesses Should Build First
Artificial Intelligence5 min

AI Robotics Moves Into the Real World: What Businesses Should Build First

The first business problem in AI robotics is not building a robot that looks impressive in a demo. It is building a workflow that can perceive, decide, act, and recover safely enough to earn repeatable value in the real world. Current IFR material underscores that industrial robotics is already a mature market; the next frontier is embodied AI, where software, sensors, and mechanical systems must operate together under real constraints.

Aug 25, 2026

Voice AI for Customer Calls: A Practical Operating Model
Artificial Intelligence5 min

Voice AI for Customer Calls: A Practical Operating Model

Voice AI can improve customer calls when it is treated as a tightly governed operating model, not a conversational novelty. The practical wins are narrow: faster call triage, after-hours intake, repetitive status checks, and structured data capture. To work in production, teams need explicit consent and disclosure, routing rules, latency targets, transcription quality checks, escalation paths, and an evaluation loop that measures containment, accuracy, and customer effort.

Aug 22, 2026